Refund Policy.

At K&N Mobile Truck Wash, customer satisfaction is a top priority. We stand behind the quality of our services and strive to deliver consistent, professional results.

Service Satisfaction

If you are not satisfied with the service provided, you must notify us within 24 hours of service completion. We will review the concern and, if deemed valid, offer a re-wash of the affected area at no additional cost.

No Cash Refunds

Due to the nature of our services, cash or credit card refunds are not offered once the service has been completed. Our remedy for valid concerns is a service correction or rewash.

Conditions Not Covered

Refunds or re-washes will not be issued for:
   •    Pre-existing damage, oxidation, rust, or worn paint
   •    Heavy staining that cannot be fully removed with standard washing
   •    Weather-related issues after service (rain, snow, dust, road grime)
   •    Excessive buildup not disclosed prior to service and not included in the selected package

Appointment Cancellations

Cancellations must be made at least 12 hours in advance. Late cancellations or no-shows may be subject to a cancellation fee.

Acceptance of Policy

By scheduling and receiving service from K&N Mobile Truck Wash, the customer agrees to this refund policy.